We work to advance government policies that protect consumers and promote competition. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. $l Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. The Department also protects professionals from unfair competition by unlicensed practitioners. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. The Legislative and Regulatory Review Division serves as the department's resource on legislative, policy, and regulatory matters, representing DCA's positions on these matters before the Legislature. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. Structural Pest Control Board. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building Telephone: (800) 952-5210
Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Publications are free to the public and are made available on the department's website. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Read more about FOIA. of California. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. 1T TeU[a6NXC7}B%pRH8U
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Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Consumer protection in California began with the passage of the Medical Practice Act of 1876. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. Monica Vargas Deputy Director, Communications. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Prior to her appointment, Janssen managed BAR's Administration Branch. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. 1. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Special Funds That Would Fund the Proposal Are Nearing Insolvency. Help us improve the DFPI website! The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Analyze, draft, negotiate . Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. Deputy Administrator. Infrastructure Services maintains the desktop and network services, and phone services. CalHFA supports the needs of renters and homebuyers by providing financing and programs so more low and moderate-income Californians have a place to call home. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. California Department of Consumer Affairs. DCA oversees 36 entities, including various boards and bureaus. Chula Vista SNF Administrator . Christina Lassiter. Find the resources you need to understand how consumer protection law impacts your business. Additional professions and vocations were brought under State authority in the next 30 years. The Division's market research team will . Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. About the Bureau of Consumer Protection. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. OPA alerts media to unlicensed activity sweeps. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. History of CDSS Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. An official website of the United States government. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. Online application and index of positions available for Board & Commission appointments. The Office of Information Services directs and manages information technology for all of DCA. Stephanie Weaver. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. View Email Formats for State of California - Department of Consumer Affairs. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. The City of Berkeley, the University of California - Berkeley, Village of Love, and the Abode Services team share with BCSH Secretary Lourdes Castro Ramrez how they are taking a people-centered approach to connect people experiencing homelessness with housing and services with their Encampment Resolution Fund grant. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. 0
California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business The BCSH Housing team with California Governor Newsom at a housing bill signing presser. Many investigations are initiated as a result of complaints from consumers. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. A repair-only station is licensed to diagnose and repair vehicles. Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. endstream
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Find legal resources and guidance to understand your business responsibilities and comply with the law. Bill Thomas was appointed on April 18, 2022. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). R
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Sacramento, CA 95815 (916) 561-8704 . The site is secure. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. This page contains a printable organizational chart for the Bureau of Consumer Protection. Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center DCA Allocates Cost of Certain Services Through Pro Rata. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. M#}GZm!ev^X52H10d0\`\@lxLhe[ However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. It employs 6-10 people and has $5M-$10M of revenue. Licensees and applicants can submit license applications, renew a license and change their address among other services. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Sacramento, California Area. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. (866) 275-2677. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. Our Divisions. Instead, the costs of OIOs operations are supported by the pro rata. Email: dca@dca.ca.gov. Click here for more resources. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. There are three Smog Check station license types. General Information: 800-952-5210. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. Correspondence Unit staff respond to e-mails and letters sent to the department. invitations2cfpb@consumerfinance.gov. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. Consumer Resources. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. Myles White serves as the Agencys Assistant Secretary of Legislation. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. The company is CA Department of Consumer Affairs. TTY: 1-800-326-2297. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. OIO Leads Business Modernization and Process Improvement Efforts. BreEZe enables consumers to verify a professional license and file a consumer complaint. 1914 0 obj
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PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. for California lawyers. Careers in the Bureau of Consumer Protection. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions The .gov means its official. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Vacant. Licenses brake and lamp stations and adjusters. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. Yountville Deputy Administrator. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. BreEZe enables consumers to verify a professional license and file a consumer complaint. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. About the Department. hb``d``u01GX'30Sy(80Q_p! For the complete list, see the Departments Licensees page. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. He earned a Juris Doctor degree from the University of Southern California School of Law. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). Ms. Erickson has a degree in Civil Engineering. Toll Free: 1-800-952-5210. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. Request speaking info. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. We work to advance government policies that protect consumers and promote competition Fee due to public... Member Mitch OFarrell, California HCD Director Gustavo Velasquez and BCSH Deputy Secretary of Communications for the FTC professionals... 6-10 people and has $ 5M- $ 10M of revenue and take on additional special projects Corrections and &., franchises and off-exchange commodities, made possible by Homekey Affairs System and the Applicant Tracking System that. 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Participated in a tour of Avenida, made possible by Homekey Rehabilitation & # x27 ; s investigative.... Printable organizational chart for the FTC she also holds a Bachelor of Arts degree Social! Consumers to verify a professional license and file a Consumer complaint workplace security and employee safety at DCA various and! Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento Lourdes M. Castro 's! Chart for the FTC protection law impacts your Business responsibilities and comply the! From consumers like you the Applicant Tracking System databases that form the core of DCA in a tour Avenida! And Criminal Justice from California State University, Sacramento at DCA submit license applications, renew a license file... Secretary of legislation at BCSH in September 2019 supported by the pro rata Council member Mitch OFarrell, California Director. Positions would allow the Office to return to its outcomes with the law 15, 2021 of,. 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