UPDATE JUNE 1 2021: Starting June 1, EMS has resumed service to the US with heavy delays in delivery time expected. Therefore, SURPOST has significantly reduce the workforce deployed in the logistics chain, with regard to both sorting and delivery and customers should expect delivery delays. As a result, for all letter-post, parcel-post and EMS items requiring a signature upon delivery, the signature of the addressee will be replaced by that of the postman/woman or the OPT-NC agent. The Postal Service received notice that Australia Post is experiencing processing delays in Perth due to an influx of volume that was rerouted there from Melbourne while it was under stage 4 lockdown status. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended, The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link:https://postalpro.usps.com/international-refund\. Delays and fluctuations may occur along the operational chain during the period in question and the immediate following days. International Service Suspension Notice effective October 22, 2021. On April 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Croatia UPDATE:Croatian Post has advised that the measures taken to limit the spread of COVID-19 have been lifted, as of February 28, 2021. Consequently, it will not be mandatory for mail carriers to collect and provide written proof of delivery. On March 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). La Postes network and national and international operational centres remain open and continue to operate. On July 15, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailandthat, as a result of a significant number of new COVID-19 infections, the Government of Thailand has extended the nationwide state of emergency until September 30, 2021. In addition, FCL shipping is a faster process than LCL shipping because of the logistics involved in loading and unloading the goods at either end of the journey. Much like Australia, the United States Postal Service (USPS) is dealing with an overload of deliveries across the US, which has resulted in the slowing of deliveries. Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the national state of emergency has been extended until August 31, 2020 and force majeure remains. The Suvarnabhumi OE is scheduled to resume its operations on May 5, 2021. Effective August 14, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On August 12, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal. Vanuatu Post is able to accept international inbound mail and can export outbound mail. Therefore, Bhutan Post is suspending daily domestic and international mail operations. All orders will be shipped via First Class Package Service. On March 7, 2022, the Postal Service received a notification frombpost,the designated postal operator ofBelgium,advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. Jamaica Post will provide notification when the situation has returned to normal. Additionally, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Pota Slovenije continues to provide postal services with a reduced workforce. Consequently, the situation of force majeure will remain in effect until June 1, 2020. Sending, receiving and returning parcels now simpler than ever Sending parcels On April 4, 2022, the Postal Service received a notification fromHongkong Post,the designated operator ofHong Kong, advising that operations at airmail facilities have resumed as normal. In the signature field, the mail carrier will enter C-19 to indicate that the item has been delivered without the recipients signature. Web2. Fiji UPDATE:Post Fiji Ltd has advised that postal services have returned to normal as of May 1, 2022. Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that they are extending the suspension of mail services until April 19, 2020, or a later date to be communicated in due course. Customers are asked to refrain from mailing the following services to China until further notice: For already deposited items (PMI entered prior to 4/29/22 and FCPIS, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (PMI entered on or after 4/29/22 and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Delays in the processing and delivery of mail are to be expected throughout the country. With myGermany you get these free services: receipt, inspection & photos 60 days free Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). During the booking process, our platform calculates the estimated delivery time so you always have this information beforehand. On April 20, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). WebShipping to and from Germany. Effective May 22, 2020, the Postal Service will resume acceptance of mail destined to the following countries: Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. On August 25, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Nevertheless, in the interim, the transit service will remain available for mail exchanged among the following five countries: Botswana, Eswatini, Lesotho, Mozambique and Namibia. If the addressees condition does not allow safe delivery, a notice of delivery with instructions for item collection will be placed in the addressees mailbox. WebThe goods cost $28,000. However, outbound mail (letter-post, parcel-post and EMS) for some countries is still temporarily suspended where flights from the Maldives are limited or cancelled. Ship Air Freight From Germany to the US With Unprecedented Visibility and Control. For information on service impacts due to Hurricane Ian, see our Service Alerts. Therefore, service delivery standards cannot be guaranteed, and the situation of force majeure previously declared remains in place. Singapore:Singapore Post has advised that signature on delivery will be suspended for all letter-post, parcel-post and EMS items, effective immediately. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. Czech Republic UPDATE:esk Pota s.p. Mauritius UPDATE:Mauritius Post has advised that the Government of Mauritius has decided to extend the sanitary curfew for at least two more weeks, i.e. Slovakia UPDATE:Slovensk Pota has advised that the state of emergency previously announced has now ended. As a result, force majeure continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Sri Lanka UPDATE:The Department of Posts has advised that the Government of Sri Lanka has announced a national lockdown from August 21 30, 2021. However, in compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail (letter-post, parcel-post and EMS). Certain districts and locations in Macao are locked down which will affect the delivery of letter-post, parcel-post and EMS items until further notice. The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. Necessary cookies are absolutely essential for the website to function properly. South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that the level 3 lockdown has been extended until February 15, 2021. Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has extended the state of emergency declared in response to the COVID-19 pandemic until December 31, 2021. South African Post Office therefore requests that delivery standards be suspended in this force majeure situation. As a result, force majeure will no longer apply. Jamaica Post has advised that although operational activities have been partially restored, normal delivery standards, especially for EMS deliveries, cannot be fully met. Due to this curfew, service delivery standards cannot be guaranteed, and force majeure is declared until the situation returns to normal. As a result, the post is unable to maintain compliance with delivery service standards and deadlines. Operational conditions remain difficult (with cancellation of international flights, etc. Most things sent to the US with DHL (or other carriers) from Germany are sent via ship right now and seem to take forever (DHL Germany even flags that it will take more than 30 days to arrive on their website). (15 kg) or larger than 12.5 x 9.4 x 9.4 inches (32 cm x 24 cm x 24 cm) until the situation returns to normal. Sea freight is 12-16 times cheaper than air freight. Owing to a lack of international air transport capacity, international outbound mail has been suspended to all countries except Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay and Uruguay; International inbound mail addressed to Easter Island will no longer be accepted; There will be delays in the processing and delivery of international inbound mail; Signature on delivery for international inbound mail will be suspended and replaced by delivery methods that limit direct physical contact. These new standards will continue to impact delivery standards for all categories of mail. Slovensk Pota will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. For the most up-to-date information on the A partial lockdown is already in place throughout the country, and domestic flights are suspended. Effective Friday, June 18, 2021, the Postal Service will resume acceptance of mail destined to the following: On June 14, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Furthermore, should the situation worsen, it will be forced to temporarily suspend the acceptance of mail for destinations outside Slovenia to which transport is not available. Due to COVID-19 On June 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). These measures will affect the processing and delivery of all types of postal items. Customers should expect delivery delays. Force majeure remains until further notice. Consequently, it will not be mandatory for Saudi Post to provide written proof of delivery, and the delivery will be based on a code sent to the addressees mobile phone. Located in: Petrpolis, Brazil. Mauritania:MAURIPOST has advised that the Mauritanian government has taken the decision to close its air borders effective March 18, 2020 until further notice. Customers should expect delivery delays. Portugal UPDATE:CTT Correios de Portugal has advised that the Portuguese Government has extended the measures aimed at combating the spread of COVID-19 until May 2, 2020. French Polynesia:OPT PF FARE RATA has advised that it is currently unable to accept letter-post, parcel-post or EMS items until March 31, 2020. On August 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Force majeure remains and is affecting the processing and delivery of all types of mail, including outbound and inbound Express Mail Service (EMS), parcel-post and letter-post services, with an impact on quality of service. Consequently, the measures aimed at slowing the spread of COVID-19 are still in force and will continue to affect its services. Cyprus:Cyprus Post has advised that significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and Express Mail Service (EMS) items. Pos Indonesia remains committed to keeping its services running as far as the steps being taken in the national interest to protect citizens allow. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. Items normally requiring the addressees signature upon delivery will be handed over without signature. International Service Resumption Notice effective May 28, 2021, Effective Friday, May 28, 2021, the Postal Service will resume acceptance of mail destined to the following. Prices to the USA start from 29.19 or $35.58 for 1 lb of package weight, and prices to the UK start from 20.32 for or 23.63 for 1 kg of package weight. Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the suspension of all postal operations has been extended until further notice. Macao UPDATE:Macao Post has advised that deliveries of EMS items has resumed, however, written proof of delivery for inbound EMS items to personal addressees is suspended until further notice. Effective September 4, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. (1)The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. Europe (EU and non-EU countries), except Bosnia and Herzegovina, Croatia, Cyprus, Serbia, and Slovenia. See Air Freight. From the data, users can compare and decide which courier has the best shipping efficiency. Singapore Post will not provide written proof of delivery. The impact is expected to last until the end of the epidemic. As a result, severe delays are to be expected in the processing, transport and delivery of both inbound and outbound letter-post, parcel-post and EMS items due to the suspension of postal services and various flight cancellations. On June 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). This includes changes for items that require signature on delivery and declaration of force majeure. Macao UPDATE:Macao Post has advised that delivery services have resumed as of August 18, 2021. Austria:sterreichische Post AG has advised that it is currently unable to send letters and parcels to a constantly increasing number of countries both within and outside of the European Union due to the suspension of flights from Austria. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and esk pota is unable to guarantee compliance with the agreed standards. The A partial lockdown is already in place throughout the country, and domestic flights are suspended. Norway:Posten Norge AS has advised that it is unable to send letter mail to all countries outside the European Union except for the following: Arab Emirates, Australia, Brazil, Canada, Hong Kong, Great Britain, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, Philippines, Singapore, Switzerland, Thailand and Turkey. For a full list of international service disruptions, please visithttps://about.usps.com/newsroom/service-alerts/international/welcome.htm. For already deposited items, other than Global Express Guaranteed, Postal Service employees must endorse them Mail Service Suspended Return to Sender and then place them in the mail stream for return. Effective June 26, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. [Note: see below regarding change for mail destined to Morocco.]. Madagascar:Paositra Malagasy has advised that the Government of Madagascar has declared a state of sanitary emergency for a period of 15 days, with effect from March 21, 2020. What does this increased de minimis threshold mean for your business? As a result, a situation of force majeure is again invoked with respect to quality of service until the situation returns to normal. Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the current state of emergency remains in place until further notice. Slovakia UPDATE:Slovensk pota, the designated operator of Slovakia, has advised that due to a significant number of new COVID-19 cases, the Slovakian Government has extended the general lockdown until at least January 24, 2021. However, it will not be possible to meet delivery standards for all mail classes. All other packages will be subject to delayed service. Effective May 15, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On May 8, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. On June 16, 2021, the Postal Service received a notification from Pota Slovenije, thedesignated operator of Slovenia,advising that the lockdown has ended as of June 15, 2021. On April 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. This concerns in particular registered letters, tracked small packets with signature, parcels and EMS items. Due to this curfew, service delivery standards for letter-post, parcel-post and EMS items have been impacted and force majeure is declared until the situation returns to normal. Due to COVID-19, international shipping has been suspended to many countries.? Mongol Post is accepting all types of mail to a reduced number of destinations to include the United States of America. Lebanon:LibanPost has advised that all passenger flights to and from BeirutRafic Hariri International Airport have been suspended until March 29, 2020. On April 20, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). One was shipped in October, 2020, the other in December, 2020. Effective Friday, January 29, 2021, the Postal Service will resume acceptance of mail destined to the following countries: These service resumptions affect the following mail classes: Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Latvia UPDATE:Latvijas Pasts has advised that the Latvian Government lifted the state of emergency effective June 10, 2020. On April 29, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Delivery standards and times can no longer be guaranteed until the situation has returned to normal. Curaao UPDATE:Cpost International N.V. has advised that the suspension of all postal operations has been extended until April 27, 2020. In addition, effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. On July 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Peru:Servicios Postales del Per SERPOST S.A, has suspended all delivery of domestic and international mail for 15 days, and Jorge Chavez International Airport has been closed. A summary of New Zealands COVID-19 Alert Levels and their restrictions can be found atcovid19.govt.nz/alert-system. Although postal operations will be back to normal on January 1, 2021, all letter-post, parcel-post and Express Mail Service (EMS) items normally requiring signature upon delivery will continue to be handed over without signature. International Service Suspension Notice effective April 16, 2021. Consequently, until further notice, Correos y Telgrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature. On June 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Macao UPDATE:Macao Post has advised that the state of immediate prevention ended on October 20, 2021. Australia UPDATE:Australia Post has advised that, for reasons relating to COVID-19, the Sydney office of exchange will be closed up to 48 hours for deep cleaning to ensure the safety of our staff and others. This temporary measure will remain in effect until further notice. WebOur Shipping Cost Calculator allows you to estimate your total costs when using our services to ship your goods from Germany to you. Effective December 10, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. However, with a reduced workforce, Thailand Post is unable to guarantee compliance with the agreed standards and delays should be expected. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice. International Service Resumption Notice effective July 31, 2020. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. Effective July 10, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On July 3, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. Guyana UPDATE:Guyana Post Office Corporation has advised that it has discontinued the rotation of staff. On April 9, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). This item has an extended handling time and a delivery estimate greater than 26 business days. Poland UPDATE:Poczta Polska has advised that there are not any significant changes. Instead, if the recipient is unable to sign for the item but has duly received it, a code (XP1) will be entered into the handheld device, and this will constitute evidence of receipt. Therefore, the previously announced force majeure will remain in effect until further notice. On November 5, 2020, the Postal Service received a notification from Poste Italiane, the designated operator of Italy, advising that based on the new measures put in force by the Italian Government to minimize the spread of COVID-19, Poste Italiane has restored the addressees signature upon delivery of parcels and registered and insured items whenever the addressees condition is fully compliant with the preventive measures in place. Indonesia UPDATE:Pos Indonesia has advised that due to insufficient means of transportation, distribution of inbound mail to remote customs and delivery offices is still subject to delays and therefore cannot guarantee the quality of service or delivery standards for letter-post, parcel-post and EMS items. Myanmar(Burma): Myanmar Post has advised that domestic operations, including mail delivery, are still functioning under adapted conditions. Slovenia UPDATE! New Zealand UPDATE:New Zealand Post has advised that, as a result of a confirmed community outbreak of COVID-19 in Auckland after 102 days without community transmission, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 from Wednesday, August 12, 2020, provisionally until Friday, August 14, 2020. 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